Sri Lanka: Passport applicants will be notified by texting
Speaking at the event, Mr. P B Abeykoon, Controller General, Sri Lanka Immigration and Emigration, said, "we have implemented an SMS notification system to notify passport applicants once the passport is ready for collection and what we are hoping to achieve by this is to deliver the passport within the promised duration. This is one of the services delivered by the public and private sector partnership (PPP) and we are very happy to have Mobitel in partnership with us in this service. This is another example of Sri Lanka Immigration & Emigration working towards delighting customers.
We are very proud to be the pioneers in introducing SMS notifications to the public sector. Incidentally, Sri Lanka Immigration & Emigration's launching of this service coincides with its 60th Anniversary of the department and the year of Information Technology announced by the government.'
The Daily Mirror
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